If prompted, tap the switches to turn permissions on green or off gray , and then tap NEXT in the top right corner of the screen. Tap Get Started. If prompted, enter the My Verizon password for the device, and then tap Sign in.
If prompted, enter the one-time PIN sent through email during first-time setup, and then tap Next. Check the box for each type of content you want Verizon Cloud to back up, and then tap Next in the top right corner. Note: You may be prompted to set up your profile. Once the initial backup is complete, you can start managing your Verizon Cloud content through the app.
The first sync may take up to 48 hours, depending on the amount of content you have. Open the Verizon Cloud app. If you have a Verizon home account: Enter your wireline email and My Verizon password. Select a Verizon Cloud storage option. Click Try plan and then click Sign up. Enter your nickname and address, and click Continue. Click Add device. Note: Click the switch to on green if you want to transfer or restore content to your device.
The first sync may take a while, depending on how much content you have. Verizon Cloud now has location access in order to automatically back up your photos when your location changes. Your location information will not be stored. If you already have your contacts set to back up, you can manually back up and sync your contacts:. Verizon Cloud will start syncing your contacts and any other content you have set to back up. Note: You may need to be connected to Wi-Fi to sync, depending on your backup settings.
If you aren't sure if your contacts are set to back up, follow the steps to view your backup settings and make sure the Contacts switch is set to green. If you already have your photos, videos and other files set to back up, you can manually back up and sync your media in the Verizon Cloud mobile app by tapping the Sync icon cloud in the top right corner.
Verizon Cloud will start syncing your media and any other content you have set to back up. If you aren't sure which files are set to back up, follow the steps to view your backup settings. Make sure the switches are set to green next to each content type you want to back up. On computer : Follow the steps for uploading content from your computer to sync your media. You'll see a list of content types. If the box is checked and red or the switch is green next to a content type, that content is being backed up to Verizon Cloud.
You can tap the box or switch to turn back up on and off for each content type. Archiving your files lets you keep a copy of deleted files in Cloud, so you can free up space on your devices. To turn archiving off and on:. Tap the Menu icon in the top left corner. Touch and hold on a photo or video you want to download. Tap the Download icon down arrow on the bottom navigation bar.
Once the download is complete, the content will be in a newly created folder named Vault. Your file s will start downloading. If you get a new phone, you can easily download all the content stored in the cloud through the Verizon Cloud app:. The content you selected will start downloading from Verizon Cloud to your phone. It may take a while for the download to complete, depending on how much content you have backed up.
Note: Restoring content to a computer can only be done when you first set up the Verizon Cloud app on the computer.
Deleted files are stored in the trash for 30 days before being permanently deleted. If you accidentally deleted a contact or file that had previously been uploaded to Verizon Cloud, you may be able to find it on the Verizon Cloud Trash page in the My Verizon website or in the Verizon Cloud app:. You can manage your photos and videos on the My Verizon website or in the Verizon Cloud app:.
You can manage your documents on the My Verizon website or in the Verizon Cloud app:. You can manage your music on the My Verizon website or in the Verizon Cloud app:.
Your new playlist will be created. You also can upload an album, playlist or folder saved on your computer. You can manage your contacts on the My Verizon website.
You can also manage your contacts right in the Contacts app on your phone. If you delete, add or edit a contact in your Contacts app, that change will also be made immediately in Verizon Cloud. You'll see the content you've stored in your Private Folder or see options to add content to your Private Folder if it's empty.
You've successfully added files to your Private Folder. Those files will no longer be available in the regular Verizon Cloud folders. You can take pictures while you're in your Private Folder, and they will save directly to your Private Folder:. That picture will save to your Private Folder. Note: At this time, videos can't be saved directly to your Private Folder. But you can move videos to your Private Folder after they have been backed up to your regular Verizon Cloud folders.
You can share your photos, videos and other files on the My Verizon website or in the Verizon Cloud app:. You can view your current Verizon Cloud storage plan and how much you've used in the mobile app and computer app. Computer app :. You've successfully upgraded your Verizon Cloud storage. Note: Prepaid accounts can only upgrade their Verizon Cloud storage through the Verizon Cloud mobile app.
You can see a list of apps that can access your content in Verizon Cloud through the My Verizon website or the Verizon Cloud app:. You can complete your profile in the Verizon Cloud app, which will allow you to continue using your Verizon Cloud account, even if you no longer have Verizon service. Learn more about using Verizon Cloud without Verizon service. To complete your profile:. If you brought an existing Verizon Cloud account with you that you set up when you didn't have Verizon service, you can sign in to that account through the Verizon Cloud app:.
Once signed in, you can access all the content for that Verizon Cloud account. Note: If you can't use the Verizon Cloud app to access the cloud for another line on your account. You can only access Verizon Cloud for a different line through the My Verizon website. You can combine 2 Verizon Cloud accounts including a Fios Verizon Cloud account into a single account. Then you'll only need to sign in once to see all of your content.
Note: Once you merge 2 accounts, you can't unmerge them. To merge Verizon Cloud accounts:. It may take up to 48 hours to fully merge all the content in both accounts, depending on the amount of content. If you cancel your Verizon Cloud subscription, only your contacts will continue to sync with Verizon Cloud.
All other content stored in your Verizon Cloud account will be immediately archived and no longer available to you. If you don't reactivate your Verizon Cloud account within 30 days, your content will be permanently deleted. If you decide to cancel your subscription to Verizon Cloud, you should first download all your files to your computer or a portable storage device. Note: Deleting the Verizon Cloud app from your phone does not cancel your subscription.
You will continue to be charged monthly for your account until you cancel your account through My Verizon or delete your account through the Verizon Cloud app. Only the Account Owner may add users to a Verizon Cloud shared account in the:. The Account Owner can remove a user from a shared account through the:.
The removed user s will be immediately locked out. They must sign up for their own Verizon Cloud storage account within 30 days, or their content will be permanently deleted. If you decide to remove a user from a shareable plan, you should first ensure the user downloads all their files to a computer or a portable storage device.
Note: If they have a Verizon wireless account, their contacts will remain backed up at no charge. You'll receive an email confirming the change. Note: You can also block Verizon Cloud by contacting your Global Enterprise Advisor or by contacting one of our representatives by clicking the Chat with us button at the bottom right corner of this page.
Accessibility Resource Center Skip to main content. Personal Business. I have a new Windows 10 laptop and want to get all the photos from googles cloud onto it — at present stuffed. I switched from Verizon to Sprint in August of Verizon offers you to store your Photos secured, access and even manage your Photos on all your devices. If you have Backed your Photos on Verizon, and you want to restore them back to your iPhone, you can Restore them easily with just a few steps. Tap the three bars on the top left of corner of the screen.
Tap Tools, then Content restore. It will scan the cloud content and you can check what you want restored to the phone. Elizabeth Weaver's Ownd. Verizon cloud download photos to pc. Note: Upload images in small batches as they will download more quickly. Your email address will not be published.
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